Reviews

October 22, 2023

2024-03-26 | 15:35:06

"I brought my vehicle in for repair this month. Not only did they get me in immediately, it was fixed the very next day! Customer service was amazing as well. Thank you Jones Auto Repair!"
October 2, 2023

2024-03-26 | 15:35:07

"Great customer service! Very fast and reliable expert automotive diagnostic and repair service. Best mechanic prices in Ft Wayne. They are really good people there at Jones Auto."
August 29, 2023

2025-05-04 | 01:50:18

"My car was in need of urgent repairs, and I was worried about the potential downtime. However, the team at Jones Auto Repair Shop quickly put my concerns to rest. They not only listened attentively to my car troubles but also provided a clear explanation of the necessary repairs. What truly stood out was their commitment to timeliness. They promised a swift repair, and they absolutely delivered. My car was back on the road in no time, running as smoothly as ever. The quality of their work is evident in the flawless performance of my vehicle. I highly recommend Jones Auto Repair Shop to anyone seeking efficient and reliable car repairs."
August 14, 2023

2024-03-26 | 15:35:08

"Great experience! I was going to purchase a used truck from a large dealer and thought there were mechanical issues after my test drive. I really wanted the truck. I contacted Jones Auto (after calling around looking for a shop to do an inspection for over an hour) and they quickly got me in to inspect the truck. They explained to me the pros and cons and provided valuable education. Great people! If I lived closer, I would certainly look to have them maintain my fleet."
August 4, 2023

2024-03-26 | 15:35:08

"Excellent mechanics, caring service staff, fair pricing. I was extremely pleased. The starter went out Saturday afternoon and we had our vehicle back by Monday afternoon. Thank you for excellent and speedy servics."
July 23, 2023

2025-05-04 | 01:50:19

"I had a flat tire in Fort Wayne on a Friday afternoon. Problem is I live in Plymouth. I called several places to see if they would change my tire to my doughnut so I could get to a tire shop. No one would do this, all wanted to tow it. I then called Jones Automotive and Towing to have it towed and he said give me 45 minutes and I’ll come change your tire so you can get to the tire store. He arrived as promised and changed the tire for a more than fair price! I would call Jones Automotive and Towing again if the need arises again in the future. He is reputable and fair! Thank you so much for getting me on the road again!"